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January 2015
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Dear Subscriber,

The big technology story for 2014 is Uber, the wildly popular ridesharing app that has revolutionized the taxi business. Great ideas, however, often experience growing pains. This month we bring you up to speed on possible safety risks using Uber.

We Will Get Through This Together
Americans are hurting. First it was Hurricane Harvey slamming into Texas and Louisiana. Then Hurricane Irma chased thousands from their homes in Florida. Puerto Rico is still reeling from Hurricane Maria. And then we woke up to news on Monday that a crazed gunman killed as many as 58 people and injured hundreds more at a concert in Las Vegas. Our thoughts and prayers are with all of those who have suffered so terribly or lost loved ones in these disasters. It will be a long road ahead to recovery and healing, but the American spirit is strong. We know we will get through this together!

Be Aware of Safety Issues Before Hailing a Ride

To Uber or Not to Uber? Ridesharing Faces Controversy

Uber Call
Downloads of the Uber app continue at a brisk pace, ranking #13 on the Apple App Store. Read more.

With one tap of a smartphone app, Uber is upending the taxi business and changing the way people around the world commute. The meteoric rise of Uber, and other ridesharing services like Lyft and Sidecar, offer convenience and savings for riders while creating new work opportunities for drivers. But concerns about oversight, safety, pricing and worker rights made 2015 a bumpy ride for Uber. You should know the risks of ridesharing and your rights (or lack thereof) as a passenger. E-hail for more. >>>

BY THE NUMBERS /

$26
Billion

After just six years in business, Uber is expected to hit $26 billion in annual revenues by the end of 2016. Uber’s take is 20 percent after paying drivers, or an estimated $5 billion.

400
Cities

Uber is now available in more than 400 cities in 71 countries. But rapid growth has also fueled an anti-Uber backlash throughout the world.

“F”
Rating

Uber recently received an “F” from the Better Business Bureau, stemming from over 1000 complaints in the past three years due to problems with billing and customer service.

BOOKMARK FAVORITES /

Uber VideoLearn How Uber Connects Riders With Drivers

Uber is a transportation networking company (TNC) that connects riders directly with drivers through a downloadable smartphone app and other advanced technologies. See how it works on the Uber YouTube channel. View video.

Uber Myths“Who’s Driving You” Takes On Ridesharing

“Who’s Driving You” is an initiative of the Taxicab, Limousine & Paratransit Association that opposes unregulated ridesharing services, such as Uber, and highlights the risks for passengers, drivers and pedestrians. View video.

Extinct TaxisWill Taxicabs Soon Be Extinct?

PBS Newshour’s Making Sense is an online program that covers business and economics. Paul Solman reports on how the traditional taxicab could soon be an endangered species thanks to ridesharing services. View video.

And the Survey Says ...

Readers had a lot to say about You Should Know (most of it good), and one of you is a winner of an iPod Mini just for participating.

See results

When Uber Comes to Town ...

Christine Hensley, longtime Des Moines City Council member, talks about the bumpy relationship between Uber and local officials.

Listen now

 
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